Greetings!

Conflict happens, but a little perspective can contribute to a kinder, gentler, and more just outcome when conflicts arise. This week’s article addresses the art of effective conflict resolution:

"9 Steps to Conflict Resolution"
Conflict doesn’t have to be an adversarial process. When handled carefully, conflict can diffuse hostility, generate alliances, and stimulate creative solutions. These conflict resolution strategies will help you feel more prepared and confident when conflict inevitably arises.

http://www.bellaonline.com/articles/art12361.asp

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Erin Kelley-Soderholm, M.Ed., NCC
Mental Health Editor
http://MentalHealth.bellaonline.com

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