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BellaOnline's Business Coach Editor

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April 2 2013 Business Coach Newsletter


Here's the latest article from the Business Coach site at BellaOnline.com.

The Customer Rules – A Review
If you could learn the secrets for delivering sensational customer service from a former executive vice president of operations at Walt Disney World, would you make the time to read his book? If the answer is “yes,” then you’ll want to read David Cackerell’s new book, The Customer Rules.

http://www.bellaonline.com/articles/art179795.asp

Please visit businesscoach.bellaonline.com for even more great content and success tips for women in business.



To participate in free, fun online discussions, this site has a community forum all about Business Coach located here -

http://forums.bellaonline.com/ubbthreads.php?ubb=postlist&Board=239



Here's a powerful quotation to remember during the week:
"It is not your customer’s job to remember you. It is your obligation and responsibility to make sure they don’t have the chance to forget you."
Patricia Fripp



I hope to hear from you sometime soon, either in the forum or in response to this email message. I thrive on your feedback!



I’ve just opened my new Success Store. You’ll find downloadable eBooks, Audio Workshops, ECourses and other empowering personal and professional success tools for women in business. Because all my products are downloadable, you can begin using them immediately! Take look http://entrepreneurialwomenpublishing.com/store/




Have fun passing this message along to family and friends, because we all love free knowledge!


Have a "sensational service" week,
Sharon Michaels, Business Coach Editor
http://businesscoach.bellaonline.com

One of hundreds of sites at BellaOnline.com




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