June 5 2012 Business Coach Newsletter
There are two new articles this week - Enjoy!
The Power of Great Customer Service
Customer service can make or break your business and business reputation. Learning how to communicate effectively with your customers is essential to providing great customer service. As a savvy woman in business, have you made the time to develop an effective customer service plan?
Grace and Grit by Lilly Ledbetter – A Review
We can thank equal pay pioneers like Lilly Ledbetter for beginning to smooth out the rocky road of equal rights for women in the work place. I highly recommend every businesswoman read Grace and Grit. This book is a testament to the struggle for workplace fairness and equal pay. This is our June Book Club selection.
Please visit businesscoach.bellaonline.com for even more great content and success tips for women in business.
Here is a positive thought for the week - it's about customer service:
"Your company's most valuable asset is how it is known to its customers."
Brian Tracy, Author
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I believe in you!
Sharon Michaels, Business Coach Editor
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