Here's the latest article from the Mental Health site at BellaOnline.com.

Five Steps To Assertiveness
Ever wonder why it's so hard to be assertive? Most people respond to conflict with either too much anger (too aggressive) or not enough (too passive). How do you get it just right? Here are the five skills that are necessary for effective assertiveness, and how to build them.

http://www.bellaonline.com/articles/art182524.asp

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