The latest article from the Ergonomics site at BellaOnline.com looks at how people deal with change. The approach is from a group change, but the concepts can apply to the individual and their relationship with a salesperson. These issues can arise even within a single person looking at the merits of a particular situation.

Changing the Work Environment
Making changes, even small changes is difficult. I recently read a web posting from a person who was very unhappy with a chair purchase. A very expensive, very reputable chair was creating some body aches. This article deals with how to identify an adjustment period as opposed to a problem.

http://www.bellaonline.com/articles/art31824.asp

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http://forums.bellaonline.com/ubbthreads.php?ubb=postlist&Board=316

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virginia hixson, Ergonomics Editor
http://ergonomics.bellaonline.com
Virginia is a Certified Professional Ergonomist and Project Management Professional working in the San Francisco Bay Area.

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