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Is E-Mail a Wide-spread Problem at Work?
Three-quarters of on-the-job e-mail users spend an hour or less each day reading or dealing with e-mail, a new study shows.
A quarter of them spend less than 15 minutes, and only half say that the volume of their e-mail has increased in the last year.
The study, conducted by the Pew Internet and American Life Project, found that overwhelming levels of e-mail were very unusual, and typically only surfaced among power users (mainly upper management) and in large corporations. In fact, 60 percent of Americans who use e-mail at work receive 10 or fewer messages daily, the study shows. Only 6 percent received 50 or more.
Certain tricks can help you deal with e-mail overload. You can set up filters that sort incoming messages by subject matter into labeled folders. You can also limit checking and answering your e-mail to a few times per day—just make sure your co-workers are aware of this habit.
—adapted from CNN.com
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