logo
g Text Version
Beauty & Self
Books & Music
Career
Computers
Education
Family
Food & Wine
Health & Fitness
Hobbies & Crafts
Home & Garden
Money
News & Politics
Relationships
Religion & Spirituality
Sports
Travel & Culture
TV & Movies

dailyclick
Bored? Games!
Nutrition
Postcards
Take a Quiz
Rate My Photo

new
European Travel
Action Movies
Bible Basics
Houseplants
Romance Movies
Creativity
Family Travel


dailyclick
All times in EST

Clairvoyance: 08:00 PM

Full Schedule
g
g Disabilities Site

BellaOnline's Disabilities Editor

g

ADA Regulations for ATMs

Guest Author - Jeanetta Polenske

The Americans with Disabilities Act (ADA) issued accessibility guidelines for the banking industry in 2004. It was not until 2010 when the Department of Justice actually issued the regulations regarding automated teller machines (ATM) making compliance no longer voluntary. Not only banks, but also other public facilities providing ATMs are covered under the new law.

Essentially any public area, such as grocery stores, airports and shopping centers that offer an ATM on the premises is required is to make those machines accessible to the disabled. Among the modifications required are that they be barrier free to those in wheelchairs.

For wheelchair or walker accessibility, the highest operable area of the ATM must be no more than 48 inches. The lowest area must be at least 15 inches. If counters or other protrusions are part of the construction, the length of the protruding structure determines the accessible heights. The ground space in front of the ATM must be 30 inches wide by 48 inches deep. If the ATM is located in an indoor area, the space requirements are enlarged to allow for the ability to turn around.

The display screen is required to be visible at approximately 40 inches. The keyboard must be either in a 12-key ascending or descending format for easier use with all numbers and letters in sans serif font at least 4.8 mm in height. The font must stand out from the background. The law includes requirements that certain keys have distinct tactile features or are raised. All directions must include being written in Braille.

Of particular focus are the required communication components that are necessary for compliance. All ATMs need to be speech-enabled. In other words, the ATM must talk with either a recorded or synthetic voice. There must be the ability to have the verbal instructions repeated or paused. For privacy purposes, the customer must be able to access a handset or jacks for headphones must be provided in clearly marked outlets with the choice to have the screen blacked out during use.

A facility that provides more than one ATM on the premises is only required to have one machine in compliance with ADA. The exception is a location that has both interior and exterior ATMs. It is considered to have two separate machines and must bring both into compliance. If a financial institution maintains ATMs at many locations, all of those teller machines must meet the requirements. Leased ATMs are not excluded from the ADA law.

The final date to have the regulations in place was March 15, 2011. This has not been an easy task, nor are all ATMs in compliance. There are approximately 405,000 ATMs in the United States. Minor upgrades are expensive and the cost of new ATMs is staggering. It is an expense that has to be weighed against the profitability of having an ATM available for disabled consumers.

The cost of noncompliance could be greater than the expense although the court does evaluate the good faith effort to make the changes. In addition, there are credits available for smaller businesses to help with those expenses. Considering that 54 million Americans have disabilities, the potential gain in their ability to do business with accessible ATMs is a factor that cannot be ignored.
This site needs an editor - click to learn more!

Add ADA+Regulations+for+ATMs to Twitter Add ADA+Regulations+for+ATMs to Facebook Add ADA+Regulations+for+ATMs to MySpace Add ADA+Regulations+for+ATMs to Del.icio.us Digg ADA+Regulations+for+ATMs Add ADA+Regulations+for+ATMs to Yahoo My Web Add ADA+Regulations+for+ATMs to Google Bookmarks Add ADA+Regulations+for+ATMs to Stumbleupon Add ADA+Regulations+for+ATMs to Reddit




RSS | Related Articles | Editor's Picks Articles | Top Ten Articles | Previous Features | Site Map


For FREE email updates, subscribe to the Disabilities Newsletter


Past Issues


print
Printer Friendly
bookmark
Bookmark
tell friend
Tell a Friend
forum
Forum
email
Email Editor


Content copyright © 2014 by Jeanetta Polenske. All rights reserved.
This content was written by Jeanetta Polenske. If you wish to use this content in any manner, you need written permission. Contact BellaOnline Administration for details.

g


g features
Archives | Site Map

forum
Forum
email
Contact

Past Issues
memberscenter


vote
Poetry
Daily
Weekly
Monthly
Less than Monthly



BellaOnline on Facebook
g


| About BellaOnline | Privacy Policy | Advertising | Become an Editor |
Website copyright © 2014 Minerva WebWorks LLC. All rights reserved.


BellaOnline Editor