editorassistance Newsletter

Editor Assistance

December 15 2010 Editor Assistance Newsletter


Greetings and Salutations!

We have just recovered from an about 2 hour outage. The entire Netriplex facility was down - apparently a trunk line down to Atlanta failed which was their main line out. They have managed to move over to a back up line.

If you ever think there's a site problem, check out our Facebook page -

http://www.facebook.com/pages/BellaOnline/323931250391

That's where I post updates about these sorts of issues. I can't send mail since when the server goes down, our mail goes down with it!

If you ever suspect a server outage and don't see a post there, write me on my PERSONAL email address - LShea@charter.net. If you try writing me on my BellaOnline address, it won't get to me, because the server is down :)

It is always frustrating when servers have hiccups, but as we know, it's a normal part of computer life! Luckily it was a fairly short outage, and everything is set again. Please let me know if you have any problems going forward in accessing our servers!

Lisa Shea, owner
BellaOnline.com

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