editorassistance Newsletter

Editor Assistance

May 19 2015 Editor Assistance Newsletter

Greetings and Salutations -

Yes, I am *still* working with AOL to figure out exactly how to resolve their blockage issue. I think we are nearly there. The challenge is they don't have a human being on a phone to talk with :). So there's a lot of back and forth and waiting.

I do think the light is shining at the end of the tunnel. A new setting to prove we really are who we say we are is rotating around and should take about 24 hours to clear. Once that goes through, we should get the green light.

So again, please, ignore ALL bouncebacks for now that aren't actual "this mailbox no longer exists" types of bouncebacks. That's been true since we moved servers. Just ignore those bouncebacks. Once we get AOL straightened out, those will start to go through again and we can move forward from there.

In good news, though, these new servers do seem far more stable and faster than the previous ones we were on. So that's a relief! So far, so good.

I have not yet tackled the newsletter scheduler, so please continue to send newsletters out manually until I can get that resolved. That'll be next on my list once I get AOL to play nicely with us :).

Our May chat was a ton of fun! That was a Thursday evening - what day of the week and time of day should we hold our June chat? I like to rotate them around each time so that we account for different schedules and time zones. That way everyone gets an opportunity to join in at some point. Please let me know what works well for you and I'll tally up the votes!

Have a lovely week :).


Lisa Shea, owner


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