logo
g Text Version
Beauty & Self
Books & Music
Career
Computers
Education
Family
Food & Wine
Health & Fitness
Hobbies & Crafts
Home & Garden
Money
News & Politics
Relationships
Religion & Spirituality
Sports
Travel & Culture
TV & Movies

dailyclick
Bored? Games!
Nutrition
Postcards
Take a Quiz
Rate My Photo

new
European Travel
Action Movies
Bible Basics
Houseplants
Romance Movies
Creativity
Family Travel


dailyclick
All times in EST

Full Schedule
g
g Business Owners Site

BellaOnline's Business Owners Editor

g

What Fred Taught Me About Customer Service


Want to know how to transform your customer service plan? If so, you will find much of what you need in the Fred Factor by Mark Sanborn. I discovered this little book quite by accident while on vacation. I was searching the shelves at a charming little bookstore for something interesting to read.

The following caption caught my attention:

How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary

The Fred Factor


Thatís all I needed to pick up the litte book that had a big impact. This is the story of customer service great: Fred the Postman. This unassuming man instinctively knew how to provide extraordinary customer service. After reading the true story, I began to look at my business and my life differently.

Hereís what I learned from Fred:

-Passion is Key-You have to have passion to be really great at what you do. Passion comes from a place deep inside. No one can give that to you. Passion is obvious. Either you have it or you donít.

-Everyone has the capacity for GREATNESS. Formal training or not you can be great at what you do.

-The little things make a big difference. Your customers will know that you care by what you do, not what you say. If they are important to you, find ways to show them. A little note, an inspiring quote, a helpful tip, all are ways to make a difference.

-Donít live life on auto pilot. Really take the time to think about who you are and what you want to accomplish with your life. By being conscious, Fred made a difference in the lives of many people.

The Fred Factor takes the reader back to basics when it comes to customer service. Itís a motivating message for your work and your life.


To have your customer service tips listed in the Network:Business Owners Newsletter please contact the Business Owners Editor.



Add What+Fred+Taught+Me+About+Customer+Service to Twitter Add What+Fred+Taught+Me+About+Customer+Service to Facebook Add What+Fred+Taught+Me+About+Customer+Service to MySpace Add What+Fred+Taught+Me+About+Customer+Service to Del.icio.us Digg What+Fred+Taught+Me+About+Customer+Service Add What+Fred+Taught+Me+About+Customer+Service to Yahoo My Web Add What+Fred+Taught+Me+About+Customer+Service to Google Bookmarks Add What+Fred+Taught+Me+About+Customer+Service to Stumbleupon Add What+Fred+Taught+Me+About+Customer+Service to Reddit




Shared Insights/DCI
RSS
Editor's Picks Articles
Top Ten Articles
Previous Features
Site Map


For FREE email updates, subscribe to the Business Owners Newsletter


Past Issues


print
Printer Friendly
bookmark
Bookmark
tell friend
Tell a Friend
forum
Forum
email
Email Editor


Content copyright © 2014 by Jordan Mercedes. All rights reserved.
This content was written by Jordan Mercedes. If you wish to use this content in any manner, you need written permission. Contact Jordan Mercedes for details.

g


g features
Start-Up Mentor Alex Genadinik

Momentum Mentor Chris Brogan

5 Strategies to Increase Your Content Marketing

Archives | Site Map

forum
Forum
email
Contact

Past Issues
memberscenter


vote
Poetry
Daily
Weekly
Monthly
Less than Monthly



BellaOnline on Facebook
g


| About BellaOnline | Privacy Policy | Advertising | Become an Editor |
Website copyright © 2014 Minerva WebWorks LLC. All rights reserved.


BellaOnline Editor