If you've got an XBox 360 and it's starting to act flaky, here's a step by step description of how we talked with Microsoft and got them to agree to fix our console.

XBox 360 - Crash Issues
We got our XBox 360 on launch day, in November 2005. We play it almost daily for reviews, but treat it with great care, always using clean discs and using a cooling fan. Imagine our surprise in Dec 06 when it began failing.

http://www.bellaonline.com/articles/art41361.asp

Please visit xbox.bellaonline.com for even more great content about XBox. To participate in free, fun online discussions, this site has a community forum all about XBox located here -

http://forums.bellaonline.com/postlist.php?Cat=0&Board=14

I hope to hear from you sometime soon, either in the forum or in response to this email message. I thrive on your feedback!

Have fun passing this message along to family and friends, because we all love free knowledge!

Lisa Shea, XBox Editor
http://xbox.bellaonline.com

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