logo
g Text Version
Beauty & Self
Books & Music
Career
Computers
Education
Family
Food & Wine
Health & Fitness
Hobbies & Crafts
Home & Garden
Money
News & Politics
Relationships
Religion & Spirituality
Sports
Travel & Culture
TV & Movies

dailyclick
Bored? Games!
Nutrition
Postcards
Take a Quiz
Rate My Photo

new
Action Movies
Bible Basics
Houseplants
Romance Movies
Creativity
Family Travel
Southwest USA


dailyclick
All times in EST

Clairvoyance: 08:00 PM

Full Schedule
g
g Career Training Site

BellaOnline's Career Training Editor

g

Difficult Employee Situations – Book Review

Guest Author - Dianne Walker

Perfect Solutions for Difficult Employee Situations by Sid Kemp is a must read for new (and tenured) managers who need to have those difficult conversations with their staff. Knowing what to say, how to say and when to say it can be difficult. Attempting to steer clear of lawsuits or harassment charges, employers are sometimes reluctant to have those much needed conversations. What happens next? The situation spirals out of control and becomes even more difficult than if it had been taken care of immediately.

“Now I’m the one who’s angry.” How many times have you dealt with an employee who did something so outrageous, that you lost your temper? What did you do? Did you start screaming? Did you throw them out of your office? Perfect Solutions provides excellent advice – “slow down and breathe”, “take a walk” and write down your feelings.

Perfect Solutions for Difficult Employee Situations provides an entire chapter on time and punctuality. Do you have employees who are late every day and offer the same excuse? What about employees who take a long lunch break? What about those members of your staff who miss meetings? Kemp defines each of these problem areas, helps the manager find the source and then solve the problem.

Let's examine the employee who takes a long lunch every day. Do you really know what the problem is? Are they just going out to a restaurant that has slow service or is there a personal matter? What if they are running home at lunch time to take care of a child or elderly parent that prevents them from getting back to the office on time? Kemp provides an excellent opening, “We need to talk about your long lunches and their effect on productivity…” The opening line is short and to the point. It focuses on the behavior and not attitude. Once you understand the root of any problem, you then know how to have the conversation.

Not every situation, however, can be fixed with a simple conversation. There are times when additional help is needed because of the nature of the problem. The author talks about the danger signs to look for when the manager may need assistance from Human Resources, a higher up in the organization or legal counsel.

While Perfect Solutions for Difficult Employee Situations is an excellent resource, there are some topics in which the author does fall short on advice. This shortfall leaves the solution open-ended and unresolved. As a result, the manager may not find the answer to their question on how to address some topics. It is, however, a good resource. It is a great starting point for managers to find out “how to say it.”

This book is out on loan from the local library to review.
Perfect Solutions for Difficult Employee
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
This site needs an editor - click to learn more!

Add Difficult+Employee+Situations+%96+Book+Review to Twitter Add Difficult+Employee+Situations+%96+Book+Review to Facebook Add Difficult+Employee+Situations+%96+Book+Review to MySpace Add Difficult+Employee+Situations+%96+Book+Review to Del.icio.us Digg Difficult+Employee+Situations+%96+Book+Review Add Difficult+Employee+Situations+%96+Book+Review to Yahoo My Web Add Difficult+Employee+Situations+%96+Book+Review to Google Bookmarks Add Difficult+Employee+Situations+%96+Book+Review to Stumbleupon Add Difficult+Employee+Situations+%96+Book+Review to Reddit




5 Reasons that Managers Fail
Are You ready to be a Manager
Why Are Managers Failing to Manage
RSS
Related Articles
Editor's Picks Articles
Top Ten Articles
Previous Features
Site Map


For FREE email updates, subscribe to the Career Training Newsletter


Past Issues


print
Printer Friendly
bookmark
Bookmark
tell friend
Tell a Friend
forum
Forum
email
Email Editor


Content copyright © 2014 by Dianne Walker. All rights reserved.
This content was written by Dianne Walker. If you wish to use this content in any manner, you need written permission. Contact BellaOnline Administration for details.

g


g features
What to Bring On Your First Day of Work

How to Avoid Sexual Harassment at Work

How to Avoid Over Communication

Archives | Site Map

forum
Forum
email
Contact

Past Issues
memberscenter


vote
Poetry
Daily
Weekly
Monthly
Less than Monthly



BellaOnline on Facebook
g


| About BellaOnline | Privacy Policy | Advertising | Become an Editor |
Website copyright © 2014 Minerva WebWorks LLC. All rights reserved.


BellaOnline Editor